Softwaregids
Deelnemers 17 December 2018: 5564 leveranciers, 21253 titels.
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Titel Leverancier Toepassing Branche
resultaten 1 - 20 van circa 20 voor Contactcenter

Altitude uRouter       (Altitude Software)
uRouter is the intelligent router engine from the new uCI product suite from Altitude Software which enables companies to unify, integrate and optimize customer relationships.

CallPro Professional       (Calway Nederland b.v.)
Onze oplossing, CallPro, biedt geintegreerde scripting, agent monitoring, agendaplanning, afspraken reistijdcontrole, online agenda, Exchange en Google calendar synchronisatie, fullfilment, rapportages, progressive en predictive dialing, call blending en r ...

Customer Interaction Platform       (Interactive Intelligence)
Het IC platform is een 'all in one' softwareoplossing, van telefooncentrale tot interactive voice response.

Genesys PureCloud       (Frontline)
Genesys verbindt dagelijks werknemers en klanten via alle kanalen met elkaar. Meer dan 10.000 bedrijven in ruim 100 landen maken gebruik van de oplossingen PureConnect of PureCloud: voor het routeren en afhandelen van klantinteracties en het optimaliseren ...

Genesys PureConnect       (Frontline)
Genesys verbindt dagelijks werknemers en klanten via alle kanalen met elkaar. Meer dan 10.000 bedrijven in ruim 100 landen maken gebruik van de oplossingen PureConnect of PureCloud: voor het routeren en afhandelen van klantinteracties en het optimaliseren ...

Nixxis ACD       (Nixxis NL BV)
Rather than a traditional automatic call distributor, the Nixxis Interaction Engine serves as a flexible automatic interaction distributor for phone calls, e-mails, sms and fax

Nixxis Contact Suite       (Nixxis NL BV)
The Nixxis Contact Suite (NCS) has been packaged to obtain a perfect match with your business requirements. Depending on your needs our Professional Edition and the Starter, Standard or Advanced packages will ensure the best functional fit rendering an opt ...

Nixxis Dialler       (Nixxis NL BV)
The Nixxis outbound dialler can initiate the calls using following dialling modes: Preview Dialling Power Dialling Progressive Dialling Predictive Dialling Automated Outbound Interaction

Nixxis IVR       (Nixxis NL BV)
The Nixxis’ advanced IVR system provides a computer based interaction with the user. Messages can be played, user input can be collected using DTMF, databases can be accessed (both to query and to write data to), actions can be initiated and data can be pa ...

Nixxis Interaction Engine       (Nixxis NL BV)
Fully SIP Multimedia Interaction Engine

Nixxis Interactive Video Voice Response solution       (Nixxis NL BV)
Extending traditional IVR applications with Visual Contents and Communications With the growing proliferation of broadband Internet and 3G mobile phones, more and more people have access to real-time video communications through video-enabled handsets, we ...

Nixxis Light Call Center Suite       (Nixxis NL BV)
Nixxis Light Call Center Suite delivers full Call Center functionnality with some operational limitations. This version of the Nixxis software is on the market with a very competitive price.

Nixxis Multimedia Handling       (Nixxis NL BV)
Not being able to respond to customers in a positive, flexible and efficient way, will lead to a substantial loss of (potential) business and market share. Customers are becoming ever more demanding. They initiate contact through their preferred communica ...

Nixxis Recording       (Nixxis NL BV)
The Nixxis Interaction Engine contains recording functionalities that can be initiated by the agent, a supervisor, the script, at random or by default. Recording can encompass the complete conversation or can be activated on demand, at certain moment in t ...

SIP Communications       (Genesys B.V.)
Genesys SIP Communications is built on the 99.999% (“5-9s”) reliability of the Genesys Customer Experience Platform, which supports a wide range of compatible devices in the ecosystem – affording extensive interoperability between SIP-enabled devices, such ...

Teleknowledge Connect Web Edition       (Teleknowledge Call Center Solutions B.V.)
Teleknowledge-Connect, het universele platform voor (facilitaire) call & contact centers op basis van Windows en internet-technologie. Bevat onder meer call blending (inbound-outbound), predictive dialing, emailhandling, fulfilment, voicelogging en scripti ...

Verint       (Frontline)
Verint biedt diverse business intelligence en customer engagement oplossingen. Customer engagement management wordt ingezet om klantinteracties te voorkomen, registeren en af te handelen. Bovendien krijg je dankzij de Verint business intelligence software ...

Winnie       (GIOS Voice Professionals B.V.)
Winnie is bij uitstek geschikt voor het ontsluiten van Databases via de telefoon. Via het inspreken van uw informatievraag, worden de gewenste gegevens opgezocht in de database en naar de beller teruggekoppeld

Workforce Optimization       (Genesys B.V.)
Today's marketplace leaders are relying on Continuous Workforce Optimization (WFO) where the workforce optimization and contact center infrastructure work together in a fully integrated fashion. Genesys leads the industry with the full integration of both ...

eGain Live       (eGain Communication)
High value, live assistance to online customers and prospects gives your company the ability to deliver immediate assistance and convert site visitors into profitable, long-term customers. eGain Live ensures that your online customers are connected easily ...